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Established in 2007, Nicole Graham has evolved Bauhinia Solutions into a boutique business support agency with a team of dedicated and experienced business specialists, operational professionals, administrators, and virtual assistants.
We consider ourselves more than your standard Virtual Assistant, and our career experiences and volunteer work demonstrates our love of helping others. We like to partner with our clients, working as an extension of their business.
We support professionals in a range of fields including Human Development, Technology, International Law, Publishing, Property Investment, Education, Psychotherapy, Counselling, and Health & Wellness. We also support busy executives who need personal assistance.
Whether it’s booking travel, planning a book launch, formatting training materials, implementing your marketing strategies, or working with you as your operational team, we are dedicated and committed to your business, as if it were our own.
Our Values
Integrity: We are committed to keeping our word, delivering on our promises, and taking ownership and responsibility for all that we do.
Community Spirit: We build strong, long-term relationships through mutual respect, being supportive, being inclusive, and working collaboratively.
Excellence: We strive to consistently deliver quality work, seeking effective solutions, aligning ourselves with the industry’s best practices.
Continuous Learning: We are dedicated to continuing to develop our skills and knowledge, to improve performance and innovation.
Our Team
Nicole Graham
Founder and CEO
Hong Kong’s leading expert in virtual support and ecourse implementation. Nicole’s strengths lie in the ability to understand and see the big picture, and then break it down into smaller, achievable tasks to reach the end goal. She is a Certified Online Business Manager, and holds a Certificate in Marketing, and a Bachelor in Adult Education.
Lauren Fletcher
Digital Marketing & Social Adverts
Lauren is an experienced Digital Marketing Professional who enjoys the creative elements of driving engagement, leads, and managing advertising.
Rivky Ryder
Digital Marketing & Copywriting
With her extensive experience in the digital marketing world, Rivky likes the variety of content writing, community outreach, SEO, and data analytics.
Josie Chan
Administration & Bookkeeping
With her broad operational experience, Josie has great attention to detail and strong problem solving abilities, which is key for administration support.
Sonja Chang
Administration & Executive Assistance
With solid experiences in administration support, customer care, and relationship management, Sonja enjoys the diversity of her role with Bauhinia.
Sheena Few
Executive & Personal Assistance
Proactive and deadline driven, Sheena has over 25 years’ experience in executive and personal assistance, project management, and business admin.
Genevieve Toledo-Salipan
Website Care Support
Enjoying a mix of creative and technical, Genevieve enjoys developing email marketing campaigns and provide website care support.
Marjorie Stach
WordPress Web Developer
Having freelanced for years, Marjorie brings to the team a wealth of knowledge, experience, and technical know-how in WordPress website development.
Marielle Elle
Virtual Assistant
As a Virtual Assistant, Marielle supports the team with marketing implementation, administration support, and website content updates.
Joe Marie Banadera
Virtual Assistant
As a Virtual Assistant, Joe Marie supports the team with marketing implementation, administration support, and website content updates.
Internal Support
Dawn Castle
Accounts Administrator
Dawn manages our accounts receivable and payable, and is responsible for invoicing, bill payments, payroll and general administration support.
Gracie Castillo
Assistant to Nicole Graham
Gracie provides Nicole with executive assistance from diary and email management to customer support.
Our Story
Nicole Graham started offering computer software and freelance administration support to small business owners back in 2007. Over time, and to offer her clients a well-rounded range of services, she began collaborating with other freelancers.
In 2010, Nicole re-branded to Bauhinia Solutions and, to ensure a consistent and reliable support service, the evolution from collaborating with freelancers, to employing her own team began.
As our clients became more comfortable with delegating, they started asking us for broader help, and more than just the traditional administration tasks – we began supporting them with sending newsletters, coordinating events, and managing their social media marketing.
Our business journey led us down the path of supporting established coaches and facilitators who often found themselves ‘doing it all’. It was a natural fit because prior to moving to Hong Kong, Nicole had a successful career in the Learning & Development field and therefore, has an excellent understanding of what it takes to work in the human resources, organisational development and training fields.
We’re not your traditional Virtual Assistant. We consider ourselves your business partner. We like to work with clients who wish to establish a long-term relationship allowing us to get to know you, and your business.
As the Bauhinia team has grown, we have broadened our client base – we also support professionals in the fields of Technology, International Law, Publishing, Property Investment, F&B, Psychotherapy, Counselling, and Health & Wellness.
We pride ourselves on providing highly personalised and tailored solutions to match your requirements. We are passionate about supporting service-based professionals to succeed in their business, and ultimately in their life. For us, it’s not about working harder, it’s about working smarter.
If you would like to create work-life harmony that aligns with your values, then we would love to help you achieve this.
Giving Back
As many of our team members are animals lovers, we support local and overseas animal charities, as well as a local charity focused on supporting marginalised women. You can read more on our Giving Back page.
Book a Discovery Call
Because we carefully tailor our services to each new client's unique needs, we intentionally limit the number of clients we onboard each month. To discuss your needs and how the Bauhinia team could support you in the growth of your business, book a Discover Call with our Founder and CEO, Nicole Graham.