Part-Time Virtual Administration Assistant

Can you…

• use Microsoft Word, Excel and PowerPoint or the equivalent to an advanced level?
• pick up new software easily without getting frustrated or anxious?
• manage your own time without getting overwhelmed when you have multiple demands?
• work at a client’s office on Hong Kong Island for 2-3 hours, every fortnight?

If you answered YES to ALL the questions above, please read on!

Our approach is to start you off with supporting one or two clients, and build upon those. It is a challenge to take on 10 clients all at once – we want to set you up for success!

We start with a minimum of 30 hours per month, and if you work more, then you’re paid for the hours worked. When a new client starts, we can increase your minimum hours. Our first goal is get you to 65 hours per month, and the second goal, if you want it, is 108 hours per month. 

This is a work from home position, therefore you’re not afraid of technology, and you have a dedicated, home office work space with an up-to-date computer and unlimited access to the Internet.

It is important to us that you are:

• able to manage your stress levels
• helpful and kind
• fluent in English and Cantonese (Mandarin a plus)

Tasks and Responsibilities

Work varies from one client to the next, therefore your day may be varied, and some days, it may be the similar tasks for multiple clients. You may be asked to communicate with couriers, liaise with printers, write correspondence, and assist with organising an event or two.

The tasks you’ll be assign may be similiar to these:

• Liaising with clients, and their customers, via their own administration email
• Pulling expenses from emails, and adding them to an accounting system
• Updating the content on their website
• Managing diaries, as well as scheduling and confirming appointments
• Researching business information online
• Formatting large documents, or updating presentations using PowerPoint
• Uploading and tracking medical insurance claims
• Managing our customer service email
• Drafting Standard Operating Procedures (SOPs)

You will need to/be:

• Fluent in written and spoken English, Cantonese
• Self motivated and helpful
• Able to manage your time and multiple emails
• Communicate well at all levels in writing, via email, and over Zoom
• Professional in your online and offline communications
• Committed and reliable
• Action and detail oriented
• Confident with technology
• Willing to learn new systems

You will be required to use our internal systems, and log all your working hours for purpose of invoicing clients.

You must have:

• 5+ years working in administration or as a Personal / Executive Assistant
• Used Word, Excel and PowerPoint (or equivalent) to an advanced level
• Familiar with using Gmail, and a Mac computer or PC
• General items that are needed for a home office
• A WIRED internet connection of at least 3mbps total speed. Wifi connections are NOT allowed.

This job is NOT right for you if:

• you have no experience and want to learn on the job
• you are easily distracted and cannot focus for periods of time
• you do not have enough time in your day to allocate 2 or more hours to tasks or a project
• you want a corporate role in a large organisation

We are looking for someone who is reliable, communicates well, and wants to work. The goal is to support our clients so they can focus on what they do best.

We must stress, if you are easily flustered, or find multiple tasks overwhelming, this role is NOT for you. If you want to learn on the job, this role is NOT for you.

Interested?

To apply, please email Nicole Graham (recruit@bauhiniasolutions.com) and tell her why you are suitable for the position, and share something about yourself on a personal level.

Please note, we will NOT discuss the position over the phone or via social media. We offer a fair recruitment process for everyone applying. If you call, you will be told to apply through the abovementioned process. If you message Nicole on social media, she will not respond.

All applications will be acknowledged and considered. Information provided by applicants is considered confidential and will only be used for recruitment related purposes.

All information provided by Bauhinia Solutions is confidential.