Meet The Bauhinia Team

From humble beginnings of teaching small business owners how to use their computer software, Nicole Graham has evolved Bauhinia Solutions into a boutique business support agency with a team of dedicated and experienced business specialists, administration professionals, and virtual assistants.

We consider ourselves more than your standard Virtual Assistant, and our career experiences and volunteer work demonstrates our love of helping others. We like to partner with our clients, working as an extension of their business.

We support professionals in the fields of Human Development, Technology, International Law, Publishing, Property Investment, Education, Food & Beverage, Psychotherapy, Counselling, and Health & Wellness. We are always excited to learn about your industry and how we can help.

Whether it’s booking travel, planning a book launch, formatting training materials, implementing your marketing strategies, or working with you as your operational team, we are dedicated and committed to your business, as if it were our own.

Nicole Graham, Online Business Manager

Administrative Consultants Association Member

Our Team

Bauhinia Team Structure

Nicole Graham

Founder and CEO

Nicole’s strengths lie in the ability to understand and see the big picture, and then break it down into smaller, achievable tasks to reach the end goal.

Anna Lewis

Client Manager / HR Professional

Anna is an experienced Human Resources and Administration Professional who loves being involved in projects that support a bigger vision.

Rajshree Chirkut

Client Manager / Admin Professional

Rajshree has a strong background in credit management, key account management, administration and client relationship management.

Bhairavi Savani

Client Manager / HR Professional

With her strong desire to serve, Bhairavi has well rounded experience in administration, human resources and recruitment.

Lauren Fletcher

Client Manager / Digital Marketer

Lauren is an experienced Digital Marketing Professional who enjoys the creative elements of drafting posts to driving engagement online.

Stella See

Client Manager / Admin Professional

With her broad business development and operational management experience, Stella has great attention to detail and strong problem solving abilities.

Genevieve Salipan

Virtual Assistant

Enjoying a mix of administrative and creative, Genevieve has solid experience in writing, events organizing, customer support and administrative support.

Bhav Narwani

Assistant to Nicole Graham

Bhav supports Nicole with her everyday back office tasks that include diary management, SOP maintenance and posting to Social Media.

Dawn Castle

Accounts Administrator

Dawn manages our accounts receivable and payable, and is responsible for invoicing, bill payments, payroll and general administration support.

Elizabeth Loennborn

Marketing & Analytics Specialist

Elizabeth’s professional experience is well-rounded, with a deep understanding of digital marketing and advertising, digital publishing, new media, and sales.

Jennifer Mangel

WordPress Specialist

Jennifer’s experience covers the broad spectrum of IT from developing, testing, and implementing enterprise software to building websites.

Serhan Demirci

WordPress Specialist

Serhan’s primary experience is with multi-language WordPress websites, from large shopping carts to simple, brochure style sites.

Our Story

Nicole Graham started offering computer software and freelance administration support to small business owners back in 2007. Over time, and to offer her clients a well-rounded range of services, she began collaborating with other freelancers.

In 2010, Nicole re-branded to Bauhinia Solutions and, to ensure a consistent and reliable support service, the evolution from collaborating with freelancers, to employing her own team began.

As our clients became more comfortable with delegating, they started asking us for broader help, and more than just the traditional administration tasks – we began supporting them with sending newsletters, coordinating events, and managing their social media marketing.

Our business journey led us down the path of supporting established coaches and facilitators who often found themselves ‘doing it all’. It was a natural fit because prior to moving to Hong Kong, Nicole had a successful career in the Learning & Development field and therefore, has an excellent understanding of what it takes to work in the human resources, organisational development and training fields.

We’re not your traditional Virtual Assistant. We consider ourselves your business partner. We like to work with clients who wish to establish a long-term relationship allowing us to get to know you, and your business.

As the Bauhinia team has grown, we have broadened our client base – we also support professionals in the fields of Technology, International Law, Publishing, Property Investment, F&B, Psychotherapy, Counselling, and Health & Wellness.

We pride ourselves on providing highly personalised and tailored solutions to match your requirements. We are passionate about supporting service-based professionals to succeed in their business, and ultimately in their life. For us, it’s not about working harder, it’s about working smarter.

If you would like to create a work/life balance that aligns with your values, then we would love to help you achieve this.

Curious To Know More?

To discuss your needs and how the Bauhinia team can support you in the growth of your business, organise a call with Founder and Director, Nicole Graham.