How We Support You

Regardless of the size and industry, every business has critical support needs in the way of administrative duties and consistent marketing. Depending on the tasks, some of these duties would be performed by an administrative assistant, executive assistant or office manager, while others would be the responsibility of a marketing assistant or coordinator. The challenge, when you’re the key person in your business, is to find the time to attend to those tasks without compromising the work you do {or working into the evenings or on weekends}.

Based on our experience, the path to your success is to delegate the everyday ‘back office’ tasks and by doing so, you create the space to develop your business or offer more of your services.

This can be achieved through virtual assistance, and that’s where we come in. With cloud based technology and online systems, we can support you with a range of tasks, allowing you to focus on the things that you love.

We offer three types of virtual assistance allowing you to save on the expenses that come with hiring an employee.

Standard Support

Focus on what you love to do by letting go and delegating your everyday administrative and customer service tasks to your skilled and dedicated Client Manager.

With this package you are hiring a part-time Personal Assistant, Customer Services Representative, Administration Assistant or Sales/Support Coordinator.

Premium Support

Take your support to the next level by including someone who has the experience to manage and implement your digital marketing strategies.

With this package you are hiring a part-time Marketing Assistant, Advertising Coordinator or Social Media Manager, and a Website Support Assistant can be included.

Platinum Support

Tap into our extensive experience in business management, online tools and systems implementation. Delegate to your Business Manager.

With this package you are hiring an operations team who manage the ‘back office’ aspects of your business – admin, marketing, creative/technical.

The types of tasks completed using our Standard Support package is as follows:

  • creating and sending invoices
  • data entry of expenses
  • making travel arrangements
  • online research
  • formatting documents and presentations
  • creating spreadsheets
  • ebook formatting
  • diary and email managment
  • answering general inquiries
  • drafting or providing quotations
  • liaising with clients on your behalf
  • posting pre-written copy to social media
  • collating data or reports
  • populating your newsletters with pre-written content
  • making simple changes to your website content

The types of tasks completed using our Premium Support package is as follows:

  • creating simple website banners and online advertisements
  • creating and managing social media accounts
  • monitoring and replying to social media comments or messages
  • writing social media posts and measuring engagement
  • technical support for web conferencing
  • implementation and management of banner advertising, Google Adwords, Facebook and LinkedIn ads
  • copywriting and copy-editing blog posts, newsletter content and articles
  • building templates, A/B testing, autoresponders and list segmentation for EDMs/newsletters
  • WordPress backups, updates, posting blog posts etc.

Plus all tasks within the Standard Support package.

The types of tasks completed using our Platinum Support package is as follows:

  • managing the daily operations
  • ensuring all tasks are being completed on time by all team members
  • oversee set up and fulfillment of revenue streams
  • manage new initiatives and projects
  • prepare strategies for social media, launches and new projects
  • automate and systemise tasks and workflow
  • manage website updates, backup and upgrades
  • set up of sales pages, sales funnels and lead magnets

As your Operational Team, all tasks within our Standard and Premium Support packages are included.

Your Client Manager is also managing other team members on your behalf, allowing you to focus on service and growth.

Curious To Know More?

To discuss your needs and how the Bauhinia team can support you in the growth of your business, organise a call with Founder and Director, Nicole Graham.